In light of Dr. Durgut's extensive knowledge in healthcare law, the vital importance of health managers having a complete understanding of patient rights legislation and successfully integrating this knowledge into the corporate culture was re-emphasized. The event detailed how managers can reflect this knowledge in operational processes, balance patient-healthcare professional relationships, and prevent potential legal issues.
The presentation also underscored the critical role health managers play in increasing patient satisfaction, improving communication processes, and implementing patient safety practices. Under these headings, practical steps such as establishing transparent communication channels, activating effective feedback mechanisms, and meticulously implementing patient safety protocols were discussed. The event highlighted that health managers can significantly contribute to the success of their institutions and public health by adopting a patient-centric service approach.
This event, featuring keywords like patient rights, healthcare law, health management, ethical principles, patient satisfaction, communication processes, and patient safety, offered a valuable resource for healthcare professionals and anyone interested in the field. The İGÜ Health Management Department will continue to contribute to the healthcare sector with similar content in the future.
